Refund Policy
我们致力于为每位用户提供高质量的智慧命理服务。一旦订单确认并完成分析服务,相关费用恕不退还,除非发生以下特殊情况:
We are committed to providing every user with high-quality, intelligent astrology services. Once an order is confirmed and the analysis service has been delivered, the related fees are non-refundable, except in the following circumstances:
1.系统技术故障导致服务无法完成
Service could not be completed due to a technical system error.
2.用户重复付款
Duplicate payment by the user.
3.未经用户同意而产生的异常收费
Unauthorized charges without user consent.
如您在购买服务后24小时内发现异常,请通过客服渠道联系 [email protected],我们将在7个工作日内核实并处理相关退款事宜。
If you discover any issues within 24 hours of purchase, please contact our customer service at [email protected]. We will verify and resolve the matter within 7 business days.
数字内容属即时交付性质,根据《消费者保护法》有关条款,已使用的服务不支持无理由退款。
Due to the nature of digital services being instantly delivered, used services are not eligible for a refund under the Consumer Protection Act.
平台对使用服务后引发的任何损失不承担法律责任。
We are not liable for any loss resulting from the use of our services.